Job opportunities at Zurich Ireland

Job Summary

Zurich Insurance Europe AG, Ireland Branch is looking for an Operations Manager to oversee the Engineering Team in Ireland. 

As an Operations Manager will report to the Head of Engineering. The Operations Manager will nominate management representatives for managing a team of multi-skilled Engineer Surveyors and Technicians ensuring the team delivers a high-quality inspection service to its customers.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

As an Operations Manager your main responsibilities will include, but not necessarily be limited to, the following:

• Motivate and empower team members to achieve targets and operational goals.
• Recruit, develop, and retain talented employees to maintain optimal staffing levels, and plan resources to meet business needs.
• Provide clear guidance and coaching to surveyors on health and safety, risk assessments, and best practice operational techniques.
• Efficiently allocate and oversee work to meet business targets, ensuring client inspections are scheduled by oldest date due
• Prepare and communicate operational plans to Team Leads, tracking business performance and making sure inspection reports are submitted on time and in line with Quality Assurance procedures.
• Foster a supportive and collaborative team culture, encouraging open communication and continuous improvement.
• Set, monitor, and uphold agreed service standards, ensuring inspections are booked within the required timeframes.
• Ensure the delivery of a high-quality technical service, complying with the latest technical standards, training, and client-specific instructions.
• Share relevant technical information with the team.
• Take ownership for resolving all complaints promptly, acting with empathy and professionalism.
• Recognise achievements, address performance gaps, and support colleagues’ growth through regular feedback and development opportunities.

Your Skills & Experience

• 7+ years of specific and relevant leadership experience within a similar environment. Remote work and remote management experience essential.
• University degree or equivalent third level qualification.
• Process, change and project management experience.

Additional Information

Work location is Ireland based and including travel to Zurich offices located in Dublin & Wexford. 

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Life Assurance Plc is looking for x2 Pension Claims Administrators for 12 month maternity covers to work in our Pension Claims Team.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

The role to which you are applying for is a “Controlled Function (CF)” within the meaning of the Central Bank Reform Act, 2010. 

Your Role

As a Claims Administrator your main responsibilities will include, but not necessarily be limited to, the following:
 
•    To support the development and routine operation of a high performing team, which operates based on self-organisation and that demonstrates alignment to the operating principles
•    Processing Pension Retirement Claims for several products ensuring that requests are processed in accordance with the each of the product’s legislative requirements
•    Conduct interactions with our customers - with empathy, listening to and understanding their needs
•    Dealing with broker and customer phone call and email queries
•    Complaints handling
•    Keeping abreast of legislative and industry changes and incorporating these into Company practice

Your Skills and Experience

 
As a Claims Administrator your skills and qualifications will include: 
 
•    Hold/be progressing towards a recognised industry qualification that meets Central Bank Minimum Competency Requirements. 
•    Minimum 1 year experience working with Pension Claims or a similar environment
•    Good working knowledge of Microsoft Word, Excel 
•    Previous administration experience essential
•    Working knowledge of LIFE/400 an advantage
•    Working Knowledge of Post retirement NB products (ie ARF’s, Annuities) an advantage 
•    Excellent verbal and written communication skill
•    Be enthusiastic, ambitious, and highly motivated
•    Be well organised, results driven and capable of working to tight deadlines
•    Good communicator with excellent interpersonal skills 
•    Ability to work independently and as part of a team
•    Excellent attention to detail is essential
•    Strong customer focus and ability to build relationships internally and externally
 

Additional Information

Primary work location is Blackrock. Position is Dublin-based. This is a hybrid role which will require 2-3 days in office (Blackrock) per week.

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Life Assurance plc sucht einen deutschen Sachbearbeiter, der für die Bearbeitung, die Ausstellung und Betreuung von Risikopolicen für Zurich zuständig ist .

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

The role will heavily involve the processing of New Business Risk applications and servicing of the in-force business. The candidate will need to provide a high quality on demand services for customers and brokers and can organise their own flow of work within the department. We are looking for a highly motivated individual with excellent German communication skills.  
 
As an Administrator your main responsibilities will include, but not necessarily be limited to, the following:
 
•    Ensuring that our customers come first is a key responsibility of the role 
•    Input and issue of Risk policies
•    Post issue processing for insurance applications
•    Dealing with broker and/or queries (via mail, email and telephone)
•    Issuing letters, mails and Documents to Brokers
 

Your Skills and Experience

As an Administrator your skills and qualifications will include: 
 
•    Fluency in German
•    The successful candidate will display excellent interpersonal and communication skills. 
•    You will be committed to achieving excellent customer outcomes. 
•    You will possess excellent organisational skills and display the ability to manage your time and workload as required, while displaying a flexible approach to your work and learning. 
•    You will be highly accurate in the daily processing that is completed. 
•    You will have good computer and keyboard skills.
•    Third Level Qualification in relevant area
•    Have achieved or be making significant progress towards a relevant professional qualification that meets Central Bank Minimum Competency Requirements

Additional Information

Primary work location is Blackrock, Co.Dublin. Position is Dublin-based but occasional travel may be required to other Zurich locations.
 
Initially, due to the nature of the role full time attendance in the office will be required but over time it will evolve into a hybrid based role. Please talk to us at interview about the flexibility you may need. 

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.
 
Who we are 
 
Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 
 
Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 
 
At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

Job Summary

To perform manual functional and regression testing on core insurance administration systems, primarily Life400 or similar COBOL-based platforms. This role ensures quality and compliance for business-critical processes without reliance on automation tools.

Your Role

Responsibilities will include but not be limited to:

•    Test Planning & Execution
•    Develop and execute manual test cases for new features, enhancements, and fixes.
•    Validate batch jobs, policy administration flows, and integration points.
•    Perform system, integration, and UAT support for Life400 environments.
•    Defect Management
•    Log, track, and retest defects in Jira.
•    Collaborate with developers and business analysts to resolve issues.
•    Environment & Data Setup
•    Prepare test environments (e.g., SIT/UAT) and manage test data for complex life insurance scenarios.
•    Documentation
•    Maintain clear test evidence, results, and compliance reports.
•    Stakeholder Communication
•    Liaise with business teams, developers, and project managers to ensure timely delivery.

Your Skills and Experience

Essential Skills:

Life400 Expertise
•    Hands-on experience with Life400 system or similar COBOL-based insurance platforms.
•    Understanding of policy lifecycle, billing, and benefit statement processes.

Manual Testing
•    Strong background in functional and regression testing.
•    Ability to design test cases without automation frameworks.

Batch Processing
•    Familiarity with iSeries/AS400 environments, batch job scheduling, and monitoring.

Defect Tracking
•    Proficiency with Jira and XRAY for JIRA.

Insurance Domain Knowledge
•    Knowledge of life and pensions products, compliance (e.g., CPC), and financial flows.

Desirable Skills
•    Experience with SQL for data validation.
•    Exposure to integration testing with web front-ends and Life400 back-end.
•    Understanding of COBOL code structure for troubleshooting (read-only).

Qualifications
•    Degree in Computer Science, IT, or related discipline (or equivalent experience).
•    ISTQB Foundation certification preferred.

Personal Attributes
•    Detail-oriented with strong analytical skills.
•    Excellent communication and documentation abilities.
•    Ability to work independently and within cross-functional teams.

Additional Information

Primary work location is Blackrock, Co.Dublin.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 
 
At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Job Summary

Zurich Insurance Company is looking for a Lawyer for a 12 month fixed term contract. This role will provide professional and independent legal advice to Zurich’s business in Ireland. This role is mainly to support Zurich's Irish Business which is located in Blackrock, Dublin but working from other locations may also be required. 

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need. 

Your Role

As a Lawyer your main responsibilities will include, but not necessarily be limited to, the following: 

• Provide general commercial, financial services and/or regulatory advice
• Provide legal advice on insurance and investment matters; 
• Draft, negotiate, review, and advise on a variety of commercial contracts, products and supporting documentation 
• Ensure that advice accurately reflects applicable laws, regulations and practice. 
• Mitigate legal risk and assist with commercial risk mitigation and regulatory compliance. 

Relationships:

Internal: 

•    Extended Legal Team in Ireland 

•    Relevant business contacts and senior management 

•   “Service provider” relationship with business contacts that call on advice. 

External: 

•    External lawyers 

•    Zurich Group 

•    Brokers and Customers as deemed necessary by the business 

Your Skills and Experience

As a Lawyer your skills and qualifications will include: 

•    Relevant degree - Legal/Business 

•    Qualified Lawyer – Ideal candidate will have 4-6 years post qualification experience in commercial or financial services. 

•    Experience of insurance /investment/pensions financial services practice from an Irish legal and regulatory perspective an advantage.     

Technical Competencies

• Practical understanding of financial services is an advantage
• Strong drafting skills
• Ability to research legislation 

Non Technical Competencies

• Communication, influencing and negotiation skills with ability to adapt style to suit audience. 
• Ability to work within a team environment 
• Ability to take initiative in fast moving environment
• Customer centric
• Strong problem solving ability 

Additional Information

Primary work location is Blackrock. Position is Dublin-based but occasional travel may be required to other Zurich locations.

This is a hybrid position which requires 2-3 days in the office per week (Blackrock).

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Based in our Centre of Excellence in Wexford. The Claims Teams, based across both Wexford & Blackrock, are responsible for meeting the Insurance needs of our customers through both our broker and direct channels. In this entry level role you will work as part of a collaborative team that is responsible for the administration and negotiation of material damage claims.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Your role

The successful candidate’s responsibilities will include, but not necessarily be limited to the following:

• Proactively manage a portfolio of cases from notification of loss settlement in line with established standards, procedures, and guidance provided.

• Establish timely, accurate, and consistent reserves and perform ongoing reviews throughout the claims cycle.

• Work towards resolving cases quickly and accurately, with a strong emphasis on customer satisfaction.

• Strive for continuous improvement on claim file handling with feedback and support through our Quality Audit processes

• Notification, administration, investigation, negotiation and settlement of material damage claims.

• Liaise with Customers, Brokers, Company Service Providers and Claimants by telephone and by written correspondence

• Comply with the Minimum Competency Code, Consumer Protection Code and any other relevant regulations

Your skills and experience

Minimum Qualifications:

• A minimum of 2 Grade C3/H5 at Higher Level in the Leaving Certificate (or equivalent) or FETAC Level 6 Diploma.

Preferred Qualification & Experience:

• Provide exceptional customer service with a focus on quality and care.

• Communicate effectively, both verbally and in writing.

• Prioritize tasks, meeting deadlines efficiently.

• Embrace a learning mindset and adapt to changing business needs.

• Understand and adhere to relevant legislative regulations and regulatory requirements.

• Collaborate effectively within a team, achieving individual and collective goals.

• Demonstrate advanced IT skills and resolve customer issues empathetically.

Additonal information

Position is Wexford-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter  is looking forward to receiving your application by clicking on the button “Apply online".

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

The Calculation Systems team is a dynamic, cross functional team within IT, responsible for managing quotations for both new and existing business across the Irish and German markets, as well as overseeing disclosure projections throughout the policy lifecycle.

We’re seeking a candidate who’s keen to combine their actuarial expertise with gaining a broad understanding of technology and the underlying calculations architecture. If you’re eager to innovate and lead at the intersection of actuarial science, IT and Business strategy to help shape our calculation solutions for the future this role is for you.

The successful candidate will play a pivotal role in calculations modelling and in decommissioning and consolidation of legacy calculation systems, facilitating the transition to the standardised architecture established for online quotes.  The position requires collaboration with a wide network of stakeholders including Propositions, Marketing, Actuarial Operations, Operations, Compliance, Business Change, Architecture and IT (encompassing both internal teams and third-party suppliers).

Your Role

Your main responsibilities will include (but will not be limited to) the following:

Product & Calculation Modelling

• Collaborate with Propositions, Actuarial Operations, Architecture, IT, and external suppliers to deliver strategic solutions for product rules and calculations modelling.
• Ensure robust change control, validation, and documentation of calculation logic and product rules.

Strategic Leadership

• Drive the transition from legacy calculation systems to our new streamlined architecture in partnership with the Calculation Systems Lead and senior stakeholders.
• Ensure customer and regulatory needs continue to be met during the transition phase.

Test Automation & Standardisation

• Champion test automation and process standardisation for efficient, auditable project delivery and ongoing updates.

Mentoring & Support

• Mentoring actuarial trainees fostering a culture of continuous improvement, professional development, risk awareness and a positive team spirit.

Regulatory Awareness

• Gain expertise in key regulations and actuarial standards to ensure compliance in all calculation models and processes.

Impact Assessment

• Build a deep understanding of the calculation services, and how they interact with both customer facing and core policy administration systems.
• Conduct thorough impact assessments for new project requests, enhancements, and regulatory updates, ensuring all dependencies and integration points are considered.

Stakeholder Management

• Develop strong relationships and build consensus among stakeholders to achieve common goals.
• Manage calculation requirements and relationships with third-party vendors.

Project Delivery

• Provide actuarial leadership on projects, guiding business requirements, calculations design, test strategies and defect resolution to deliver compliant, customer focused solutions which align with our simplification and digital strategy.

Your Skills and Experience

As the Calculation Systems Functional Architect your skills and experience will include:

•    Qualified/ Nearly qualified actuary.
•    Excellent analytical, numeracy and problem-solving skills.
•    Excellent verbal and written communication skills with an ability to explain complex calculations and modelling concepts to both technical and non-technical audiences.
•    Excellent leadership and decision-making skills and confidence to provide actuarial direction on projects.
•    Excellent interpersonal skills with ability to build relationships, facilitate consensus, and manage diverse stakeholder requirements.
•    Expertise in ZLAP’s life and pension products, with knowledge of LiFE/400 an advantage.
•    Keen interest in systems and processes.
•    Competent in respectfully challenging ideas to reach the best outcomes.
•    Proven experience in project delivery an advantage.
•    Ability to step back and to assess risks and strategic opportunities from a holistic, macro perspective.
•    Highly motivated and adaptable, thriving in a fast-paced environment with shifting priorities.

Additional Information

Primary work location is Blackrock, Co.Dublin.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 
 
At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Job Summary

The Zurich Life Assurance Business are looking for a Project Manager to join our Business Change team. 

This role will involve planning and managing Zurich Life Assurance and Pensions (ZLAP) change projects to deliver agreed business capabilities and benefits within the overall change budget. Ensuring business case objectives are clear and met - delivering projects within the specified constraints. 

Your Role

Responsibilities of the role will include but will not be limited to:

• Project Management of the full spectrum of project delivery disciplines including Scoping, Business Case development, Stakeholder Impact Assessment, Planning, Development of Requirements, Design, Build, Test (SIT and UAT), Business Readiness, Deployment, post-go-live support and Service Transition of change projects.
• Understands and able to select the most appropriate delivery approach to fit the project and environment.
• Identify and track key milestones to get projects delivered.
• Clearly and accurately communicate project status, issues, dependencies and risks to leadership and other stakeholders.
• Proactively identify program risks, manage and escalate where appropriate, working with stakeholders to keep projects moving and on track.
• Facilitate decision-making by identifying key stakeholders and surfacing the required information to make critical decisions.
• Establish and maintain appropriate communication and engagement with stakeholders.
• Balance the competing constraints of scope, schedule, budget, quality, resources, and risk to produce the specified product, service, or result.
• Ensure change readiness of the ZLAP organization.
• Develop a detailed project plan at task level based on the agreed business case, manage and control project delivery in accordance with baseline parameters and standards.
• Determine quality policies, objectives, and responsibilities so that the project will satisfy its objectives and the project requirements are met and validated.
• Manage projects in accordance and in compliance with Zurich methodologies and policies.

Your Skills and Experience

Core Technical Competencies

•    5+ years Project Management experience, including experience in large, complex, multi-location programs or projects
•    Proven delivery track record of successfully implementing business transformation/digitisation enabled by technology 
•    Technology literate, with proven experience in managing system integration projects
•    Experience of working in and managing customer and vendor relationships in a matrixed management environment
•    Life insurance experience in the Irish market preferable

Non-Technical Competencies 
•    Self-starter with a track record of seamless execution with minimal guidance
•    Strong facilitation and stakeholder management skills and are comfortable working side-by-side with company leaders
•    Excellent communication skills and interpersonal skills with an ability to relate to both technical and non-technical audiences.
•    Excellent customer / relationship management skills
•    Strong attention to detail, highly analytical mindset
•    Able to stand their own ground and appropriately challenge own team and other stakeholders 
•    Strong problem solving / critical reasoning capabilities 
•    Demonstrable ability to work to tight deadlines   
•    Proactive and flexible approach; ability to work effectively with multiple priorities in parallel
•    Confidence in applying judgment based on own experience

Additional Information

Primary work location is Blackrock. Position is Dublin-based. 
 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

This role may be available on a full-time and part-time basis. Please discuss with us the flexibility you may require.

 
Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development.
 
As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

We are seeking two skilled Java developers with strong experience in Struts and IBM WebSphere to join our application development team. You’ll design, develop, and maintain high-quality web applications written in both Java, Angular and related technologies. You’ll work closely with business analysts, backend engineers, and QA to deliver robust, scalable solutions that make a real difference for our users. 

This role is ideal for candidates who are passionate about enterprise web applications and eager to expand their skillset into modern front-end frameworks, specifically Angular.

Your Role

Your responsibilities will include but will not be limited to:

•    Design, develop, and maintain enterprise web applications using Java, JSP, Struts, and WebSphere.
•    Collaborate with cross-functional teams to deliver robust, scalable solutions.
•    Write clean, maintainable, and well-tested code.
•    Participate in code reviews and contribute to best practices.
•    Optimise applications for maximum speed and scalability.
•    Troubleshoot and resolve technical issues as they arise.
•    Ensure compliance with Zurich’s security, privacy, and accessibility standards.

Your Skills and Experience

Required Skills & Experience

•    7+ years proven experience in Java (J2EE) and Angular (preferably V12+) development.
•    Hands-on expertise with the Struts framework.
•    Familiarity with Angular Reactive Forms and Angular Material.
•    Strong proficiency in Typescript, JavaScript, HTML5, and CSS3.
•    Solid background working with IBM WebSphere Application Server.
•    Experience with RESTful and SOAP web services.
•    Exposure to Agile development methodologies.
•    Familiarity with Atlassian tools such as Confluence, BitBucket and Jira.
•    Proven ability to apply secure coding practices, remediate vulnerabilities, and ensure compliance with OWASP Top 10, NIST, and ISO 27001 standards throughout the SDLC.

Beneficial Skills 

•    Familiarity with backend technologies (Node.js).
•    Exposure to CI/CD pipelines and DevOps practices.
•    Contributions to open-source projects or tech communities. 
•    Familiarity with Atlassian tools such as Confluence, BitBucket and Jira.
•    UX and design sensibilities are beneficial.
•    Experience with Spring Boot or other modern Java frameworks.
•    Exposure to CI/CD pipelines and DevOps practices.

Cross-Training Opportunity: Angular

• The successful candidate will have the opportunity to cross-train in Angular, a leading front-end framework for building dynamic web applications.
• Training will be provided through internal resources and mentorship from experienced Angular developers.

Additional Information

Primary work location is Blackrock. Position is Dublin-based. 

This position is hybrid, requiring 3 days in the office each week. 

This role may be available on a full-time or a part-time basis. Please discuss with us about the flexibility you may require. 

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development.

As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

At Zurich, we’re committed to delivering outstanding experiences for our customers and brokers – and our people are at the heart of that promise. We’re now looking for an experienced and motivated Personal Lines Team Coach to lead, inspire and develop a high performing Personal Lines team.

This is a fantastic opportunity for a people focused leader who thrives in a fast paced environment and is passionate about coaching, quality and continuous improvement.

As a Personal Lines Team Coach, you will be responsible for the day to day leadership of a team supporting our Home, Motor and Farm portfolios. Your team will operate across customer servicing, policy renewals, sales of Zurich products and broker support.

Reporting to the Personal Lines Operations Assistant Manager, you will play a key role in driving performance, developing capability and ensuring consistently high standards of customer service.

This role may be available on a part time or full time basis. We value flexibility and encourage candidates to discuss their needs with us during the interview process.

Your role

As a Personal Lines Team Coach, your responsibilities will include (but are not limited to):

Leadership & Performance Management

• Lead, motivate and manage the team to achieve agreed financial, operational and quality targets
• Foster and sustain a high performance, customer centric culture
• Take ownership of people management activities, including performance management, coaching, feedback and development
• Identify development needs and maximise talent, building both technical (e.g. underwriting authority levels – UAL) and non technical capabilities

Service Delivery & Quality

• Ensure the delivery of excellent customer service in line with agreed SLAs and KPIs
• Maintain a strong focus on Quality Assurance, driving continuous improvement in QA performance
• Ensure adherence to all standard operating procedures, controls and compliance requirements

Coaching, Training & Capability Development

• Develop and maintain up to date training materials and product knowledge
• Coach and develop team members through regular one to one sessions, call listening, feedback and targeted development plans
• Support capability uplift across products, systems and customer engagement skills

Stakeholder & Relationship Management

• Build and maintain effective relationships with key internal and external stakeholders, including: 
• Heads of Portfolio (Home, Motor, Farm, Personal Misc.)
• Sales & Distribution
• Senior Management
• Quality Management Group (QPMG)
• Brokers, partners and third party providers
• Communicate clearly and effectively across multiple stakeholder groups, ensuring alignment and collaboration
• Reporting, Change & Continuous Improvement
• Produce regular, timely and accurate management information on QA performance, productivity and team development
• Proactively identify risks, issues and opportunities for improvement, recommending and implementing solutions
• Lead and support change initiatives and continuous improvement activities to enhance efficiency, quality and customer value
• Participate in ad hoc projects and business initiatives as required

Your skills and experience

As a Personal Lines Team Coach your skills and qualifications will include:

Minimum Qualifications:

• CIP Qualified

• 2 - 5 years' proven people management experience and/or equivalent insurance industry experience

Preferred Qualification & Experience

• Strong leadership capability with a proven or demonstrable ability to manage, coach and develop people
• Excellent numerical, analytical and problem solving skills
• Strong project management capability with the ability to manage priorities effectively
• High proficiency in Microsoft Office, with strong reporting and data interpretation skills
• Ability to work collaboratively within a team environment while driving both individual and team performance
• Proven ability to build and maintain productive relationships with customers, brokers and partners
• Strong influencing, delegation, negotiation and decision making skills
• Excellent communication skills (verbal and written), including presentation capability
• Innovative mindset with the ability to propose and implement practical solutions
• Highly organised, self motivated and capable of operating independently
• Enthusiastic, ambitious and committed to continuous learning and improvement

Additional information

Position is Wexford-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!